24331001 Molly Gltr Women's Boots Black by Dr. Martens
10072100 1460 Women's Boots White by Dr. Martens
Women's sneakers 1339-14 texas oil negro 01 by Buffalo London
Jadon Women's Boots Black Polished by Dr. Martens
Women's Sneakers LO-FI Back by Jeffrey Campbell
24637001 Adaira Women's Sandals Black by Dr. Martens
Women's sneakers racerr white by Windsor Smith
New Balance Leather 991 Men's Sneakers
86kw3124 Women's Shopper Bags Black by Karl Lagerfeld
M990gl4 Men's Sneakers Cool Grey by New Balance
If you wish to return your order to us, you can send us the product or products within a period of 14 days as of the date of reception of your order.
Only products that were previously purchased by the Customer on the Website and then delivered to the Customer may be returned to the Seller by the Customer. In order for you to be refunded, products must be returned to us in a resalable condition, in the original packaging, and accompanied by all instructions for use and accessories. Products must always still have their barcodes and original label.
To return an item to our store in Rome, please come with your item in its original packaging and the Delivery Slip which was contained in your package. Warning: Returns made without a Delivery Slip can’t be processed.
If you have lost your Delivery Slip please contact our Customer Service for a new one.
On receipt of the goods at one of our store in Rome and after confirmation of the state of the products, we will exchange or even refund the amount charged to the account used to pay for the order.
We reserve the right to accept or reject returned products that do not meet the specified requirements or that are considered not eligible for exchange or return.
To return an item, please follow this instructions:
1. Carefully pack your products in a parcel of your choice.
2. Make sure that the parcel is securely sealed using adhesive tape.
3. Take your parcel to a post office or entrust it to a parcel delivery service of your choice.
Products returned by the Customer to the Seller must be addressed to:
c/o Centro Commerciale "Cinecittà Due"
Viale Palmiro Togliatti, 2
00173 Rome (RM)
We remind you that Products are returned at your own cost. If you are returning items from different orders, please affix the different Delivery Slips originally supplied with these orders to the return parcel.
Be Careful: Products returned without the Delivery Slip cannot be processed. If you have lost the Delivery Slip, contact the Customer Service to obtain a new one.
On reception of the goods at our warehouse and following confirmation of the condition of the product or products, we will refund the invoiced amount to the account used to pay for the order.
We reserve the right to accept or refuse returned products which do not satisfy the requirements set out here or which are considered not to be eligible for the return service.
If you have to return products due to a defect or an error on our part, please contact our Customer Service department for instructions on the applicable procedure. Failure to do so means that we will be unable to refund your return delivery costs.
For further information, please consult our General Terms of Sale.